Shipping policy

# Shipping & Delivery Policy

**Last Updated: [Date]**

At Hinduto , we aim to make your shopping experience simple, reliable, and hassle-free. We provide **free shipping and delivery across India** on eligible orders, subject to serviceability of your PIN code.

## 1. Shipping Coverage

We currently deliver orders **across India** through trusted shipping and courier partners.

Delivery availability may depend on the serviceability of your PIN code. Some remote or restricted locations may have limited delivery options.

## 2. Free Shipping

**FREE SHIPPING is available on eligible orders.**

There are no additional shipping charges for standard delivery on eligible orders unless specifically mentioned at checkout.

Any applicable charges or exceptions will be clearly displayed before you complete your order.

## 3. Order Processing

Orders are normally processed and prepared for dispatch after the order has been successfully placed and payment has been confirmed.

We aim to dispatch orders as quickly as possible. Processing time may vary during:

* Sales and promotional periods.
* Weekends and public holidays.
* High-volume order periods.
* Unforeseen operational circumstances.

Once your order has been dispatched, you will receive available tracking information through email, SMS, WhatsApp, or another applicable communication method.

## 4. Delivery Time

Estimated delivery time may vary depending on your location and courier service.

As a general estimate, most orders are expected to arrive within **3–7 business days after dispatch**.

Remote locations, difficult-to-service PIN codes, weather conditions, public holidays, or courier delays may require additional time.

Delivery timelines are estimates and **not guaranteed delivery dates**.

## 5. Order Tracking

Once your order has been dispatched, we will provide tracking details where available.

You can use the tracking information to check the current status and estimated movement of your shipment.

Please note that tracking information may take some time to update after the shipment has been picked up by the courier.

## 6. Delayed Deliveries

While we work with our shipping partners to deliver orders on time, occasional delays may occur due to circumstances beyond our control.

These may include:

* Weather conditions.
* Transportation disruptions.
* Public holidays.
* High shipment volumes.
* Incorrect or incomplete address information.
* Remote-area delivery restrictions.
* Courier operational issues.
* Natural disasters or other unforeseen events.

If your order appears to be significantly delayed, please contact our customer support team with your order number so that we can assist you.

## 7. Incorrect Address or PIN Code

Customers are responsible for providing a complete and accurate delivery address, including the correct PIN code and contact number.

If an order cannot be delivered because of an incorrect or incomplete address or because the customer is unavailable to receive the shipment, additional shipping or re-delivery charges may apply where applicable.

Please contact us as soon as possible if you notice an error in your delivery information.

## 8. Failed Delivery / Customer Unavailable

Our courier partner may make multiple delivery attempts depending on their operational policy.

If the shipment is returned to us because of repeated failed delivery attempts, incorrect address details, refusal to accept the package, or the recipient being unavailable, please contact our support team to discuss the available options.

Any applicable re-shipping charges may be communicated before a shipment is sent again.

## 9. Cash on Delivery

Where Cash on Delivery (COD) is available, the customer must pay the full order amount to the courier partner at the time of delivery.

COD availability may depend on the delivery PIN code, order value, courier serviceability, and other factors.

We may contact you to verify COD orders before dispatch.

## 10. Damaged Package

If your package appears to be visibly damaged or tampered with when delivered, please contact our customer support team as soon as possible.

Where possible, take photographs or a video of the package before opening it. This may help us investigate the issue with the courier partner.

For product damage or incorrect products, please refer to our **Return & Refund Policy**.

## 11. Missing or Incorrect Items

If you receive an incorrect, incomplete, or missing item, please contact us promptly with your order number and relevant details.

We may request photographs or other information to verify the issue and will provide an appropriate resolution according to our Return & Refund Policy.

## 12. Changes to Shipping Address

If you need to change your delivery address after placing an order, contact us as soon as possible.

We can only update the address if the order has **not yet been dispatched** and the change can be processed successfully.

Once an order has been handed over to the courier, address changes may not be possible.

## 13. Multiple Items in One Order

We generally aim to ship items from the same order together. However, in certain circumstances, an order may be shipped in multiple packages.

If this happens, you may receive separate tracking information for different shipments.

## 14. Delivery Partners

We may use third-party courier and logistics partners to deliver your orders.

The courier partner may determine the delivery route, delivery attempts, and other operational aspects of the shipment.

We work with our shipping partners to resolve delivery issues as quickly as reasonably possible.

## 15. Contact Us

If you have questions about your shipment or delivery, please contact us:

Hinduto
**Email: hindutoclothings@gmail.com
**Phone/WhatsApp: 7980564810/7439437591

Please keep your **order number** ready when contacting us about a shipment.

### Thank You

Thank you for choosing Hinduto . We appreciate your trust and are committed to getting your order to you safely and reliably.